Steps to Renumber a Case in a Client's record:
Access the Case: Navigate to the Case you want to update.
Enter Edit Mode: Locate and click on the Edit button in the top-right corner of the Case details page.
Update the Case Number: Find the field labeled Case Number, and update it with the desired new number (e.g., change Case 3 to Case 2).
Save Changes: Once the new Case number has been entered, save your changes to finalize the update.