These steps are for CoolFocus 5.
Your hours are set in one place: on the location. Every opening and every online booking stays inside them. There is no second set of hours on the appointment type.
Set your weekly hours
Go to Settings → Scheduler → Locations and open the location.
Click the Hours tab.
Click Set hours, change the days that are different, and save.
Changing one day only changes that day. The save bar tells you when it starts: "Thursday takes effect Thu, Oct 8. Earlier days keep their hours." Changes to the weekly hours lists who changed what, and when.
If several locations share one set of hours, the grid is locked until this location takes its own copy. A note says who shares it, and one click makes the copy.
On the Calendar, a thin band down each day shows the location's hours.
Close for a day, or open late once
Under Closed dates and special hours, click Add.
Closed: choose the date and give a reason, like Thanksgiving. It shows in the list as "Closed - Thanksgiving".
Open different hours: choose the date and the times. It shows as "Open 10am-2pm instead of usual hours".
To change or remove one, click it in the list.
Close part of a day, or one room
Click Create and choose the Block tab.
Where: The whole location, or One room or person.
When: the whole day, or From and Until.
Repeat: every week on the days you choose, with an optional Until date.
Title: leave it empty and it's called "Closed".
Before you save a whole-day block, CoolFocus tells you how many openings it hides and how many booked clients are on that day. Booked clients stay booked.
What closed time does
Openings under it are hidden from online booking.
Staff see a warning if they book there, and can go ahead.
It never applies to just one appointment type or one opening.
Want to remove a day's openings instead? See Clear a Day of Openings.
Directions to the location
Each location has a "Directions to Location" text field, separate from the street address. Use it for the details an address alone does not convey, such as "park behind the building and use the blue door" or "enter through the side door marked Suite B."
This text fills the {Directions} merge field in appointment reminders and confirmation messages. If your organization supports Spanish, add the Spanish translation in the matching field so Spanish-speaking clients see translated directions instead of the English text. See Appointment Reminders — Settings & Sending for how to add {Directions} to your message templates.
Time zones
Location details include a Time Zone field. Choose a named time zone, such as America/New_York or America/Chicago, from the searchable picker. If a location's time zone looks wrong, open the location and re-select the correct value. CoolFocus uses the location's time zone for your hours, calendar feeds and reminders.