Enable email receipts for individual donors by checking the Email Receipt Requested box in their donor record. The donor must also have a valid email address on file.
Enable email receipts for a donor
Navigate to Donors and locate the donor record.
Click Edit in the top right corner.
Select the General Information tab.
Check the Email Receipt Requested box.
Verify the donor has a valid email address entered.
Click Save.
The donor will now receive an email receipt automatically when contributions are entered for them.
Customize receipt message content
To customize the thank-you note and disclaimer that appears in all emailed receipts, see Organization Info - Email Receipt Defaults.
Verify which donors will receive receipts
In the Contributions view, click Show Receipts to Email in the upper right to filter contributions for donors who have this setting enabled and a valid email address.
Note: Year-end giving statements work differently—they send to any donor with a valid email address, regardless of the Email Receipt Requested setting.