The Email Receipt Requested box on the Donor record is the DEFAULT setting for any new contributions going forward.
To access this setting:
Open the Donor record and click Edit in the top right of the screen.
Check the box next to Email Receipt Requested for CoolFocus to send contribution receipts via email.
Verify that there is a valid email address entered in the Email Address field.
When a new Contribution is entered, CoolFocus "looks at" the default Email Receipts setting in the Donor record to determine whether or not to check the Email Receipts box in the new Contribution.
You can view individual Contributions by clicking on Contributions from the Donor dashboard and opening a Contribution to view or Edit, as shown below:
The Email Receipt Requested box in the Contribution can be manually checked or unchecked as needed for special circumstances.
A CHECKED Email Receipt Requested box in the Contribution will allow that Contribution to display in the Show Receipts to Email grid.
An UNCHECKED Email Receipt Requested box in the Contribution will remove that Contribution from the Show Receipts to Email grid.
NOTE: The Email Receipt Requested box for any CoolPay Contribution will automatically be UNCHECKED, since those receipts are generated automatically at the time the contribution is made. No CoolPay Contributions will appear in the Show Receipts to Email grid unless the Contribution is manually edited to be checked for Email Receipts.
Below is a screenshot of the Contributions list and the green Show Receipts to Email button to prepare your email list for receipts:
